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As customers, your satisfaction is important to us.

  • If you have taken a class at knitch, you have indefinite free help with the class project.
  • If you are working on a project purchased at knitch and are using knitch yarn we are more than happy to help you fix that quick goof up taking 5 or 10 minutes for free*
  • If your simple goof isn’t so simple or if you are requesting that we teach you a technique, please consider setting up a specific time with one of our staff ….fees are as follows:  $35/ one hour lesson

*We are able to offer free help because our customers support us with their purchase of yarn, accessories and classes. If you are currently not working with knitch yarn and need help, please sign up for formal instruction (Private one on one, one hour session is $35).